Leadership and ManagementStrategic Performance Management and the Balanced Scorecard
A senior level programme on aligning individual and team performance with organisational strategy through frameworks such as the balanced scorecard and objectives and key results. Participants design a cascading performance framework for their organisation, connecting boardroom strategy to frontline metrics in a way that remains meaningful and manageable.
Course objectives
- Design a balanced scorecard or comparable strategic performance framework
- Cascade organisational objectives into meaningful departmental and individual metrics
- Select leading and lagging indicators that reflect genuine strategic priorities
- Avoid common pitfalls that cause performance frameworks to lose credibility
- Use performance data to inform executive and board level decision making
Who should attend
- Heads of strategy and performance
- Senior HR and organisational development leaders
- Finance business partners supporting performance reporting
- Executives responsible for organisational performance frameworks
Course outline
- 01Strategic performance management frameworks compared
- 02Designing a balanced scorecard for the organisation
- 03Cascading objectives from strategy to individual metrics
- 04Choosing leading and lagging indicators
- 05Avoiding common pitfalls in performance frameworks
- 06Using performance data in executive decision making
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 26 to 28 March 2027 | London, United Kingdom | Classroom | R11,995 per delegate | Register Now |
| 6 to 8 April 2027 | Kigali, Rwanda | Classroom | R11,995 per delegate | Register Now |
| 25 to 27 May 2027 | Lagos, Nigeria | Classroom | R11,995 per delegate | Register Now |