Risk, Compliance and AMLOperational Risk Management in Practice
Operational failures, from system outages to fraud and process breakdowns, are among the most frequent and costly risk events organisations face. This hands on course focuses on the day to day discipline of operational risk management, including loss event data collection, control testing and incident response, with reference to Basel style operational risk requirements used by banks and regulated financial institutions across the region.
Course objectives
- Classify operational risk events using recognised loss event categories
- Design control self assessment processes for business units
- Build a loss event database and use it to drive control improvements
- Coordinate incident response and root cause analysis for operational failures
- Report operational risk exposure and control effectiveness to senior management
Who should attend
- Operational risk managers and analysts
- Branch and operations managers in banks and insurers
- Internal control and process improvement officers
- IT and business continuity managers
- Risk champions embedded in business units
Course outline
- 01Defining operational risk and its major categories
- 02Control self assessment and process risk mapping
- 03Loss event data collection and analysis
- 04Root cause analysis and corrective action tracking
- 05Business continuity and incident response coordination
- 06Operational risk reporting and regulatory expectations
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 19 to 21 November 2026 | Cape Town, South Africa | Classroom | R11,995 per delegate | Register Now |
| 2 to 4 March 2027 | Johannesburg, South Africa | Classroom | R11,995 per delegate | Register Now |
| 7 to 9 March 2027 | Accra, Ghana | Classroom | R11,995 per delegate | Register Now |
| 25 to 27 April 2027 | Nairobi, Kenya | Classroom | R11,995 per delegate | Register Now |