Risk, Compliance and AMLOperational Risk Management in Practice
Operational failures, from system outages to fraud and process breakdowns, are among the most frequent and costly risk events organisations face, and unlike credit or market risk they are generated by the organisation's own activity. This course covers managing them. Delegates work through the operational risk taxonomy and categorising events consistently, risk and control self assessment run so that business units engage rather than perform, and loss data collection including the near misses and the losses absorbed in operating budgets without ever being recorded. Key indicators and scenario analysis for events too rare to have data follow. Control design and cost proportionate to exposure are covered. The course closes on reporting, on capital and provisioning where relevant, and on acting after an event.
Course objectives
- Categorise operational risk events consistently
- Run self assessment so business units engage rather than perform
- Collect loss data including near misses and absorbed losses
- Use key indicators and scenario analysis for rare events
- Design controls proportionate to the exposure
- Report operational risk usefully to management and the board
- Act after an event so the same failure does not recur
Who should attend
- Operational risk managers and analysts
- Branch and operations managers in banks and insurers
- Internal control and process improvement officers
- IT and business continuity managers
- Risk champions embedded in business units
Course outline
- 01Risk generated by your own activity
- 02The operational risk taxonomy
- 03Risk and control self assessment
- 04Engagement against performance in workshops
- 05Loss data and absorbed losses
- 06Key indicators and scenario analysis
- 07Control design and proportionate cost
- 08Reporting, provisioning and post event action
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 30 September to 2 October 2026 | Nairobi, Kenya | Classroom | USD 995 per delegate | Register Now |
| 7 to 9 October 2026 | Lusaka, Zambia | Classroom | USD 995 per delegate | Register Now |
| 16 to 18 November 2026 | Online | Online | R6,500 per delegate | Register Now |
| 25 to 27 November 2026 | Harare, Zimbabwe | Classroom | USD 995 per delegate | Register Now |