Human Resources

Diversity, Equity and Inclusion in Practice

Inclusion work fails in a recognisable way: a statement is published, training is delivered, and the same people are promoted for the same reasons as before. This course is about what actually changes outcomes. Delegates work through reading their own organisation's data, since representation at entry tells you nothing without the progression and exit figures beside it. Where decisions leak is identified: shortlisting, interview, performance rating, stretch assignment and promotion, each examined for the point at which the gap opens. Structured processes that reduce discretion follow, because discretion is where bias operates. Inclusive team behaviour is treated concretely as who gets heard and who gets credited. Accommodation and accessibility are covered. Setting targets that are honest and measuring progress follow. The course closes on resistance, on the arguments that come up genuinely, and on sustaining the work beyond a campaign.