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Leadership and Management

Creating a Positive Work Culture

Culture is created by what leaders do repeatedly and by what the organisation tolerates, not by a values statement. This course works on both levers. Delegates examine the everyday behaviours that set the tone, the systems that reinforce or contradict stated values, and the specific problem of tolerated behaviour from high performers, which does more to define a culture than any policy. The programme covers diagnosing the current culture honestly, identifying the small number of changes that would matter most, and sustaining a change past the point where attention moves elsewhere.

3 day courseRegister NowRequest Proposal

Course objectives

  • Diagnose the current culture from behaviour rather than stated values
  • Identify the systems that reinforce or contradict what is claimed
  • Address tolerated behaviour, including from high performers
  • Select the small number of changes that would matter most
  • Model the behaviour you are asking others to adopt
  • Sustain a culture change past the initial attention
  • Measure cultural change in something other than sentiment

Who should attend

  • Managers and senior leaders
  • Human resources and organisational development professionals
  • Team leaders and supervisors
  • Internal communications professionals
  • Executives accountable for culture

Course outline

  1. 01What actually creates culture
  2. 02Diagnosing the current state honestly
  3. 03Systems that reinforce or contradict stated values
  4. 04Tolerated behaviour and the high performer problem
  5. 05Choosing the few changes that matter
  6. 06Leader behaviour and the modelling requirement
  7. 07Sustaining change past the initial attention
  8. 08Measuring beyond sentiment

Scheduled sessions

Scheduled sessions for Creating a Positive Work Culture
DatesVenueFormatPriceRegister
25 to 27 November 2026Maseru, LesothoClassroomR14,950 per delegateRegister Now
8 to 10 February 2027OnlineOnlineR6,500 per delegateRegister Now
15 to 17 February 2027Johannesburg, South AfricaClassroomR14,950 per delegateRegister Now

Creating a Positive Work Culture

From R6,500

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