Leadership and ManagementCoaching and Mentoring for Leadership Development
Managers are told to coach their people and then do what they have always done, which is give advice quickly because it is faster, and the person learns to bring problems rather than solutions. This course teaches the alternative. Delegates work through the difference between coaching, mentoring, advising and instructing, and choosing deliberately rather than defaulting. A coaching conversation structure is practised, including the discipline of not answering. Questioning and listening technique follow, with the specific habit of sitting through a silence. Goal setting and accountability between sessions are covered. Mentoring is treated separately, since a mentor legitimately shares experience a coach withholds. Contracting, boundaries and confidentiality are addressed. The course closes on coaching somebody who reports to you, and on when a person needs something other than coaching.
Course objectives
- Distinguish coaching, mentoring, advising and instructing, and choose deliberately
- Run a coaching conversation without supplying the answer
- Question and listen, including sitting through silence
- Set goals and hold accountability between sessions
- Mentor by sharing experience where that is what is needed
- Contract clearly and hold boundaries and confidentiality
- Coach a direct report, and recognise when coaching is not the answer
Who should attend
- Line managers and team leaders
- HR and organisational development practitioners
- Designated internal coaches and mentors
- Senior leaders supporting emerging talent
- Learning and development facilitators
Course outline
- 01Advice is faster, and teaches dependence
- 02Coaching, mentoring, advising and instructing
- 03Choosing deliberately
- 04The coaching conversation structure
- 05Questioning and listening
- 06Sitting through silence
- 07Goals and accountability between sessions
- 08Contracting, coaching a direct report, and its limits
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 14 to 16 October 2026 | Lagos, Nigeria | Classroom | USD 995 per delegate | Register Now |
| 28 to 30 October 2026 | Cape Town, South Africa | Classroom | R14,950 per delegate | Register Now |
| 9 to 11 November 2026 | Online | Online | R6,500 per delegate | Register Now |
| 24 to 26 February 2027 | Pretoria, South Africa | Classroom | R14,950 per delegate | Register Now |