Balanced Scorecard and Strategy Performance Management

Course objectives

• Construct a strategy map linking objectives across the four balanced scorecard perspectives
• Select performance measures and targets that avoid gaming and unintended behaviour
• Cascade a corporate scorecard into business unit and individual scorecards
• Link scorecard results to budgeting and resource allocation decisions
• Run effective strategy performance review meetings using scorecard data

Who should attend

• Strategy and performance management professionals
• Finance business partners and budget holders
• Human resources leaders responsible for performance systems
• Departmental and business unit managers
• Monitoring and evaluation officers in public sector bodies

Course outline

1. 01Origins and logic of the balanced scorecard
2. 02Building a strategy map across four perspectives
3. 03Selecting measures, targets and initiatives
4. 04Cascading the scorecard through the organisation
5. 05Linking scorecards to budgeting and incentives
6. 06Running disciplined strategy review meetings

Scheduled sessions