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Leadership and Management

Advanced Business Resilience

Organisational resilience is the capacity to keep operating through disruption and to recover afterwards. This course covers it as a management discipline. Delegates work through business impact analysis, the identification of critical processes and their real dependencies, continuity and recovery planning, crisis management structures and decision making under disruption, and the exercising regime that determines whether a plan works. Attention is given to the dependencies organisations consistently miss: single suppliers, key individuals, and the systems that everything else quietly relies on. The course is grounded in African operating conditions, including power interruption, connectivity loss and currency disruption.

Course objectives

  • Conduct a business impact analysis and identify critical processes
  • Map real dependencies, including the ones usually missed
  • Build continuity and recovery plans with defined recovery objectives
  • Establish a crisis management structure and decision authority
  • Exercise a plan in a way that finds its weaknesses
  • Plan for power, connectivity and currency disruption specifically
  • Review and maintain plans so they remain current

Who should attend

  • Business continuity and resilience professionals
  • Risk and operations managers
  • Information technology and infrastructure managers
  • Executives with crisis management responsibility
  • Facilities and security managers

Course outline

  1. 01Resilience as a management discipline
  2. 02Business impact analysis and critical process identification
  3. 03Dependency mapping and the dependencies usually missed
  4. 04Continuity and recovery planning with defined objectives
  5. 05Crisis management structure and decision authority
  6. 06Communication during disruption
  7. 07Exercising a plan so it finds real weaknesses
  8. 08Power, connectivity and currency disruption in African operations

Scheduled sessions

Scheduled sessions for Advanced Business Resilience
DatesVenueFormatPriceRegister
19 to 23 October 2026Gaborone, BotswanaClassroomR19,950 per delegateRegister Now
26 to 30 October 2026Pretoria, South AfricaClassroomR19,950 per delegateRegister Now
2 to 6 November 2026Cape Town, South AfricaClassroomR19,950 per delegateRegister Now
1 to 5 February 2027OnlineOnlineR8,500 per delegateRegister Now

Advanced Business Resilience

From R8,500

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